Who We Are

Bliss Platina Design is a trusted jewelry brand specializing in handcrafted gold and diamond jewelry. Our website address is https://blissplatina.com. We serve our customers primarily through personalized WhatsApp communication and online browsing experiences.

What Personal Data We Collect and Why

When you place an order or contact us via WhatsApp or our website, we collect information such as your name, contact number, address, and jewelry preferences. This data is used strictly for processing your orders and offering a seamless customer experience.

We may also collect non-personal data like IP address and browser information to analyze site traffic and improve usability.

WhatsApp Communication

All purchases and customer support are primarily handled through WhatsApp. When you message us, your phone number and chat history are stored for order management and service reference.

We do not share your WhatsApp details with any third-party marketing platforms or unrelated services.

Media

If you send us images for customized jewelry or design references via WhatsApp or forms, please ensure no sensitive metadata (like location data) is embedded. We do not intentionally extract or use such data.

Cookies

Our website uses basic cookies to improve your experience, such as remembering your browsing preferences or language settings.

These cookies do not store any sensitive personal data and can be disabled via your browser settings without affecting core browsing functionality.

Embedded Content from Other Platforms

Pages on our website may include embedded content like Instagram posts, YouTube videos, or third-party design tools.

These platforms may collect data about you, use cookies, and track your interaction with the embedded content, just as if you visited their site directly.

How Long We Retain Your Data

Data from customer inquiries and WhatsApp chats is retained for as long as necessary to manage your order history and support requests.

We may keep records securely to improve our customer service or as required by applicable legal obligations.

Your Rights Over Your Data

You have the right to request access to, correction of, or deletion of any personal data we hold. If you wish to update or remove your details, you can contact us directly through our official WhatsApp or email.

Data Sharing and Security

We do not sell or trade your personal data. Your information is only shared with trusted delivery or service partners when required to fulfill your orders.

All personal information is handled with care and protected using standard security measures.

Where We Send Your Data

Messages or inquiries submitted through our website forms may be processed through automated spam detection services to protect the platform from abuse.